FREQUENTLY ASKED QUESTIONS
What are the benefits of working with Latroi Logistics?
There are many benefits of working with Latroi Logistics. We handle all of the paperwork so you can say goodbye to filling out carrier packets, insurance certificate requests, phone calls, faxes, invoicing, and billing. We even take care of the rate confirmations.
How many trucks does each dispatcher handle?
Each one of our dispatchers handles a different number of trucks and this is based on their experience and skill level. To keep quality high, we never over burden our dispatch agents with too many accounts to handle.
Do I need my own MC authority?
Yes, all owner-operators and carriers working with Latroi Logistics are required to operate under their own motor carrier authority, but we do work with carriers with company drivers.
What's the process of booking a load?
Our agents will stay in contact with you and/or your drivers to obtain their current location and ETA to delivery. Once we know where you are and where you're going, we'll begin working on getting you a reload. Once a qualified load is found, our agents will begin to gather information and negotiate rates. We'll always contact you for approval on every load so there's nothing to worry about. If you agree to the load offer, we will begin the set-up process, completing packets, requesting insurance certificates, and submitting the necessary documents to the broker. Once complete we will sign the rate confirmation, dispatch you or your driver, and send you the original rate confirmation for your records.
Can I work with you if I'm a new carrier?
Absolutely! We're looking for serious and hardworking owner operators who want to put on miles at good rates. We're not looking for excuses or stubborn carriers who don't understand that the freight market is dynamic and rates fluctuate. Granted, as a new carrier it will be much more difficult for us to find you the truly great loads since all too many brokers and shippers will not work with carriers whose MC Authority is less than six months or one year. Once you've passed the one year mark, almost every broker becomes fair game.
Can I decline a load?
You're not required to take every load that's offered. We work hard to find loads that fulfill your requirements, but you're able to decline any loads you don't want to take. We ask that you define your requirements and communicate with our dispatch agents so as to save everyone time and headaches.